Shipping Inquiries
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International orders may incur additional tax or customs charges when they arrive at your location. This is virtually not something our customers encounter, however in the event that it happens, it is your responsibility to pay any additional tax or customs charges. We advise that you check with ...
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Do you offer Shipping Worldwide?
Yes, we ship worldwide with the exception of a few areas with certain delivery limitations. What are your standard delivery times? USA and Canada: 6-20 days Australia, NZ & Oceania: 8-20 days Europe & UK: 8-20 days Latin America: 9-26 days Other countries: 11-30 days If you’d like to ve... -
I think my package might be stolen/lost in transit, what do I do?
If your package’s tracking number indicates that your order was delivered but you are unable to locate your parcel, please be sure to check around your property, lobby, or mailroom and reach out to neighbors in case someone has accepted the package on your behalf or it was misdelivered. We advise... -
Our shipping and order processing times vary depending on the shipping option you select. It's important to note that the Delivery Time is different from the shipping time: Free Shipping Orders are sent out from Monday to Friday during regular business hours, except on holidays Orders usually s...
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What are your standard delivery times?
USA and Canada: 6-20 days Australia, NZ & Oceania: 8-20 days Europe & UK: 8-20 days Latin America: 9-26 days Other countries: 11-30 days NOTE: Actual delivery time is still subject to the official website/notice of the local courier, as it may be affected by flight arrangements, weather c... -
Where can I find my tracking number?
When your items are shipped out, you should receive a notification from us via email providing you with a tracking number. If you need more help, send us a message!